Lately the printing process here has been undergoing some slight changes in the last few weeks. We had previously announced the print server upgrade and wanted to clarify that the feature that had required users to enter a username and password before printing now only requires a username (the same set-up as before the changes took place). No one was really sure why that feature had been installed but it has since been removed. If you want to voice any concerns over this change, just let us know what you think.
Also, a common quirk with the new print server is that after a sustained period of non-printing, the printer will disconnect from the server, usually characterized by that pesky hourglass timer that never seems to go away. To avoid waiting for that timer to go away, a temporary solution is to press Ctrl+Alt+Delete to log off and end the program. The Pharos print software should reload and once you swipe your print card, the queue should return. If you run into any problems, just ask someone at the reference or circ desks for assistance.
Another tip to remember while printing your E-Reserves, or rather any PDF, is to always click on “Advanced” and check the box that says “Print as image”. This option will help to avoid poor printouts that can waste your Mason Money funds.
